Glomo supports declaration collection during card payment checkout for merchants to help meet regulatory and compliance requirements.
This feature enables merchants to capture additional customer attestations (e.g., payer relationship or NRE/NRO confirmation) at the time of payment, ensuring that funds are collected from legitimate and permissible sources in accordance with industry or regulator expectations.
For example, insurance companies can use this feature to verify whether the person making the payment is the policyholder or a permitted relative.
During checkout, after entering card details, the customer will need to enter cardholder's relationship to the customer's name. If applicable (for India-issued cards), the customer may also be asked to confirm that their card is linked to an NRE/NRO account.
The customer is prompted to select their relationship to the policyholder(e.g., Self, Spouse, Parent, Child, Grandparent). Then, acknowledge the consent by checking the declaration checkbox before continuing with the payment.
The payment can only proceed after the customer has completed and consented to the declaration. If the customer declines to consent or skips the declaration, the payment will not be processed.
One the dahsboard, Merchants can view the collected declaration data in the transaction details section of the Glomo Merchant Dashboard.
For each transaction, the following fields will be displayed(if applicable):
- Payer Relationship – The relationship selected by the customer.
- NRE/NRO Declaration – The customer’s consent is collected that payments are originating from an NRE/NRO Indian account.
These fields will are available in both of the following locations:
- Payment Details View - The individual payment details page.
- Payment Reports - Included in batch export reports.
The declaration data is also available programmatically through the Payments API.
When the feature is enabled for a merchant, the Payment Object includes two new fields:
| Field | Type | Description |
|---|---|---|
payer_relationship | string | Relationship declared by the customer (e.g., "myself", "spouse", "parent", “grandparent”, “child”). |
nre_nro_declaration | boolean | Indicates whether the customer confirmed that the card is linked to an NRE account. |
These fields appear in:
- Payment status API
- Payment webhooks
- Reporting API responses
- Payment Reports
This allows merchants to store or process declaration data within their internal compliance systems.
For merchants in the Insurance category, this feature is enabled by default.
To enable declaration collection for other industries or use cases, please reach out to us at support@glomopay.com.