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Cancel a Payout

Occasionally you may want to cancel a payout in transit for a number of reasons such as a change in the account information from the counterparty, duplicate payouts, incorrect amount, etc


Payout cancellation

Below are the steps that are required to cancel payout :-

1

Navigate to the payout tab

2

Search and locate the payout you want to cancel

3

Click on the particular payout to see details

4

Click on the cancel payout button

5

Click on Yes in the confirmation modal


Payment cancellations are permitted only before the transaction reaches a critical stage in its processing. In cases where cancellation is no longer possible, please reach out to the beneficiary to initiate a reversal of the funds.


Cancel a queued payout

A payout with the Queued state can be cancelled at any time while it waits for your balance to cover it. Nothing is reversed, because no funds were held. See Queued Payouts.